nzxt customer service review
I am overall very happy with my PC. EVGA GeForce RTX 2080 Ti XC GAMING.
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NZXT computer worked for 2-3 months.
. There were a couple of snags but their customer service was exemplary and everything was remedied in a timely friendly manner. Fed up with NZXT not responding to legit customer service requests. They revamped their whole website and their quality to a way higher degree.
No one at NZXT can give me a number or contact name to whom I can speak with in order to finalize this matter and move on. AMD Ryzen 5 2600 6-Core 34GHz. How many stars would you give NZXT.
Nothing damaged and their support was quite helpful with shipping updates and such. KYLETERRY Colorado December 28 2018. No display from any of the ports.
Here is their stellar customer service for you. Rainbow and better than expected. The email system NZXT uses is.
The customer service experience has been extremely poor from the very beginning. NZXT Reviews 269 Average. We appreciate you a lot feel free to reach out any time.
Turned the pc on and began the new windows user setup process. I wouldnt fret too much over what anyone else thinks about it. For me it has been fantastic actually.
Youve already flagged this. Have a great rest of your week. Wish I would of looked here before spending with this company.
Shortly after that I noticed a slight lag that got exponentially worse over the course of 15 minutes to the point the pc became unusable. The customer service is horrible. Ive used NZXT for business and personal use and loved their hardware for 5 years.
Read 21-40 Reviews out of 215. In total I paid 1206 for the PC shipping and and extra 100 processing fee. I will not be using NZXT again sadly I cant afford to wait 15-2 months for NZXT to make it right when there are problems with their products and customer service.
They have resolved every issue I had with zero pushback and parts were shipped in a timely manner. Installing the M2 NVME SSD. Get whats in your heart what catches your eye and dive in.
NZXT consumer reviews complaints customer service. If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself. NZXT 15736 E Valley Blvd City of Industry California United States 91744-3927.
I have had many cases H1 S340 elite hue products and many others etc. Some shipments have been missing necessary parts no bracket and some have been incorrect parts. Display or graphics card went bad.
Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools. Best Buy has honest and unbiased customer reviews for NZXT - Kraken 120. Tbh when sending a PC.
I highly recommend NZXT for anyone looking for a outstanding PC and great customer service. I think a lot of people are impatient. TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments.
NZXT does not test their builds and there customer service is a joke. FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE. No response from NZXT.
Long story short started experiencing problems with the Creator PC after I bought it about 2 months ago. Brandisama Michigan July 20 2019. PC building is a scary thought to someone with no.
Instead of reading reviews from two or more years ago give this company a chance. Welcome to the official subreddit of the PC Master Race PCMR. Customer service contacts and company information.
This computer is an absolute monster and I could not be happier with my purchase. If yes easy fix yourself. NZXT is great and so are a ton of other major case manufactures.
This is the worst customer service Ive ever experienced. When I contacted NZXT support saying I wanted to purchase 35 Sleds for the H440 they told me to open a ticket with the support site. MSI GeForce RTX 2070 ARMOR 8G.
NZXT computer worked for 2-3 months. Installing the AIO Cooler. Read helpful reviews from our customers.
NZXT Response Jul 06 2020. Intel Core i9-9900K 8-Core 36 GHz. Submitted a support ticket waited a whole week only to get a reply to look at one of their support articles even though the problem I outlined in the initial ticket.
Join the 235 people whove already contributed. BLD Kit Version 2 K120 Cooler Level 1. I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad.
ZOTAC RTX 2080 Twin Fan. NZXT is notorious for not answering support requests even more so in the last few months. Fantastic system and great customer service.
Handles everything I throw at it without even thinking of sweating. So originally I contacted my local PC part part retailer and asked them if they sold H440 35 sleds they told me I should contact NZXT directly. It was great I love it so far so good no problems.
Thank you NZXT for wasting my time and money. Tickets get deleted without any action phone calls result in sitting on hold for hours resulting in being cut off and chat requests sit there for hours. Kneri1021463033 Maryland July 21 2019.
Write a review Sign in. NZXT is a great company to do business with and has a quality product. Thank you Anthony and Hope.
We are so glad to hear that you were able to receive your missing AM4 bracket and accessories and had a pleasant customer service experience. NZXT BLD offered the perfect solution. Not to mention the customer service is great.
If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy. Purchased a 3000 pc on December 23rd and received it on December 31st. Games run at the highest of settings with the highest of frames.
I keep purchasing because the customer service has been great. This is absolutely insane that NZXT would treat their customer base like this. A free inside look at company reviews and salaries posted anonymously by employees.
Nzxt prebuilt arrived overheating out of box. Highly highly recommend this company.
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